If you are registered disabled or as having a long term illness, and you are buying a product which has been designed or adapted for a disability and it is for your own personal or domestic use, you may be eligible for 0% VAT.

If you think the product you wish to buy is eligible for VAT relief (most of our products are), enter the code "VATRELIEF" at checkout. If you have any questions about how to do this, Contact Us.


More details about who qualifies (copied directly from GOV.UK):

"For VAT purposes, you’re disabled or have a long-term illness if:

  • you have a physical or mental impairment that affects your ability to carry out everyday activities, for example blindness
  • you have a condition that’s treated as chronic sickness, like diabetes
  • you’re terminally ill

Unfortunately, you don’t qualify if you’re elderly but able-bodied, or if you’re temporarily disabled.

You’ll need to confirm in writing that you meet these conditions." You can add this to "Special Instructions" when you check out.